Exchange & Returns
To return or exchange a ticket depends on the airline fare. The cheaper the ticket, the more losses will return or exchange. For a refund or exchange of each ticket will be charged a service fee. Some airlines refund or exchange procedure is not available at all. With the ability to return / exchange, rules and fees are available at the manager, before you buy a ticket.
If you want to issue a refund or exchange a ticket, send an email to customer support by e-mail firstname.lastname@example.org, subject line indicate “Return” or “Exchange.” In a letter to indicate the date of payment, route your data and contact information.
Amanabooking is not responsible for the increase in the application processing time, as well as the impossibility of treating it if incorrect data are specified in the letter did not specify the reasons for refund / exchange, incorrectly stated the order number, the date of departure.
The answer you will get in the next day to the post office from which the letter was sent. Applications are processed in the order queue.
When you return or exchange service fee “Amanabuking” no return. The size of the service charge “Amanabuking” is:
– In case of return of 1500 rubles. per document;
– In the case of exchange of 2000 rubles. per document.
Airline reserves to cancel all subsequent route, when a passenger fails to appear on one of the flights.